3kbip Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") govern the use of the 3kbip platform and all related services. 3kbip is an online gaming and entertainment platform that offers slot games, live casino, and cricket betting opportunities for users in Bangladesh.

By using the platform, you confirm that you have fully read, understood, and voluntarily agreed to these Terms. If you do not agree with any of the terms, please refrain from using the platform.

1.1 Definitions

• "Platform" refers to the 3kbip website, mobile version, and all associated digital services.
• "User" or "Member" refers to any individual who holds a registered account.
• "Services" refers to all gaming, betting, and financial transaction activities available on the platform.
• "Bonus" refers to promotional offers, welcome bonuses, cashback, and similar benefits.

1.2 Right to Amend Terms

3kbip reserves the right to change, revise, or update these Terms at any time. Continued use of the platform after updated Terms are published will be considered as your agreement to those changes. We therefore recommend visiting this page regularly.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on 3kbip, you must be 21 years of age or older. Opening an account in the name of a minor is strictly prohibited. We may request identity verification at any time to confirm your age.

2.2 One Account Policy

Each individual may create only one account. If multiple accounts are found under the same person or members of the same household, 3kbip reserves the right to close both accounts and forfeit all balances.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and current. If an account is created with false information, it will be cancelled and all funds in that account may be forfeited.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Please notify our support team immediately of any unauthorised access to your account.

3. Deposits, Withdrawals and Financial Transactions

3.1 Deposits

The minimum deposit amount on 3kbip is ৳100 (one hundred taka). This minimum limit applies to all payment methods. Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

3.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 10 to 45 minutes. KYC verification must be completed before withdrawals can be processed.

• Once a withdrawal request has been submitted, it cannot be changed.
• Withdrawals will only be sent to registered payment methods.
• Withdrawals may be delayed due to technical issues or verification requirements.

3.3 Currency

All transactions on the platform are conducted in Bangladeshi Taka (৳ / BDT).

3.4 Fraud Prevention

If any unethical or suspicious financial activity is detected, 3kbip reserves the right to suspend the account, hold the transaction, and notify the relevant authorities.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. A 10x wagering requirement must be met to use this bonus.

4.2 General Bonus Terms

• A bonus can only be used once and is non-transferable.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• Withdrawals cannot be made directly from a bonus until the wagering requirement has been met.
• If bonus abuse is detected, the account will be cancelled and the bonus will be forfeited.
• 3kbip reserves the right to modify or cancel any bonus offer.

4.3 VIP Cashback Program

Regular members will receive weekly cashback according to the following tiers:

• Bronze tier: up to 0.3% weekly cashback
• Silver tier: up to 0.6% weekly cashback
• Gold tier: up to 0.9% weekly cashback
• Platinum tier: up to 1.2% weekly cashback
• Diamond tier: up to 1.5% weekly cashback

Advancement to a higher VIP tier depends on consistent activity and gaming engagement on the platform.

5. Gaming Rules and Prohibited Activities

5.1 Fair Play Policy

3kbip believes in fair play. All games are conducted transparently and impartially. No game outcome is predetermined and each result is independent.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using bots, automated software, or artificial intelligence.
• Using multiple accounts to take advantage of bonuses.
• Using another user's account or payment method.
• Using the platform for money laundering or illegal financial activities.
• Attempting to hack the platform's security systems or software.
• Attempting to harass, defraud, or harm other members.

5.3 Right to Cancel Transactions

If any payment or bet outcome appears abnormal due to a technical error, software fault, or unintentional mistake, 3kbip reserves the right to cancel or correct the relevant transaction.

6. KYC Verification and Identity Confirmation

3kbip follows a KYC (Know Your Customer) policy. Before processing a withdrawal request, or in some cases at any time, we may ask for the following:

• A scanned copy of your National ID (NID) or passport.
• Recent proof of address (utility bill or bank statement).
• Proof of ownership of the payment method used.

We reserve the right to temporarily suspend an account if KYC documents are not submitted within the specified time. Your information will be stored and protected in accordance with our Privacy Policy.

7. Responsible Gaming

3kbip believes in responsible gaming. We want our members to enjoy gaming as a form of entertainment, not as a source of financial stress.

• Our platform offers a self-exclusion feature.
• A deposit limit setting feature is also available.
• If you notice signs of gaming addiction, please contact us for support.

For more information on responsible gaming, please visit our Responsible Gaming page.

8. Privacy and Data Protection

Protecting your personal information is our priority. 3kbip uses SSL encryption technology to keep all data secure. Your information is never sold or rented to any third party.

For full details on how personal information is collected, used, and stored, please read our Privacy Policy. By using the platform, you also consent to our Privacy Policy.

9. Dispute Resolution and Complaints Process

If you have any dispute or complaint, please contact our customer support team first. We take every complaint seriously and aim to provide a fair resolution.

9.1 How to Submit a Complaint

• Get immediate assistance via 24/7 live chat.
• Send a detailed complaint by email: [email protected]
• Attach all relevant information and screenshots related to the complaint.

9.2 Resolution Timeframe

General complaints are resolved as soon as possible. Complex matters may require additional investigation. You will be kept updated throughout the process.

3kbip's decision will be considered final, though we are committed to ensuring a fair and transparent process at all times.

10. Limitation of Liability

3kbip strives to provide uninterrupted service, however we are not liable in the following situations:

• If the service is disrupted due to technical errors, server downtime, or internet connectivity issues.
• If transactions are affected by delays or failures from third-party payment providers.
• If services need to be limited due to unforeseen circumstances or legal directives.
• If losses occur due to the user's own negligence or breach of these Terms.

Gaming is inherently risky. Both winning and losing are possible. 3kbip bears no responsibility for any money lost.

11. Account Closure and Termination

11.1 Closure at the User's Request

You may request to close your account at any time by contacting our support team. All pending withdrawals must be processed before closure.

11.2 Closure at 3kbip's Initiative

3kbip may temporarily or permanently close your account for any of the following reasons:

• Serious breach of the Terms.
• Fraudulent or deceptive activity.
• Suspected illegal activity.
• Failure to submit KYC documents.

12. Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 live chat support (in Bengali)
• [email protected]

These Terms are effective under Bangladesh Standard Time (BST, UTC+6). In the event of any conflict in the interpretation of these Terms, 3kbip's interpretation will be considered final.