Your Privacy Is Our Responsibility

3kbip (www.3kbip.cam) is a trusted online gaming platform for users in Bangladesh. This privacy policy ("Policy") explains what information we collect about you while you use our platform, how that information is used, and the steps we take to protect it.

This policy applies to the 3kbip website, mobile version, and all related services. By using our platform, you are considered to have read and agreed to the terms of this privacy policy.

We collect the following types of information during registration and use of services at 3kbip:

2.1 Information You Provide Directly

When you create an account or use services at 3kbip, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• National ID card or passport details (for KYC verification)
• Your chosen password and security question answers

2.2 Automatically Collected Information

When you visit our platform, the following information is collected through technical means:

• IP address and device identification information
• Browser type, operating system, and device model
• Your activity and navigation history on the platform
• Gaming session data, betting history, and win/loss records
• Login times, session duration, and usage patterns
• Information collected through cookies and similar tracking technologies

2.3 Information Received Through Communications

When you contact us via live chat support or email, a record of that conversation may be stored in our system — primarily for the purpose of improving service quality and resolving disputes.

3kbip uses the collected information for the following purposes:

3.1 Account Management and Identity Verification

• Creating, managing, and keeping your account secure
• Completing the KYC (Know Your Customer) process
• Ensuring age verification — 3kbip is for users aged 21 and above only
• Preventing fraud and unauthorized activity

3.2 Transaction and Payment Processing

• Confirming and completing deposits and withdrawals
• Managing secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• Maintaining a history of financial transactions

3.3 Service Improvement and Personalization

• Recommending games and offers based on your preferences
• Managing the VIP program and bonus offers
• Improving platform performance and user experience

3.4 Customer Support

• Resolving your issues through 24/7 live chat support
• Handling complaints and disputes
• Sending important account updates and notifications

3.5 Legal and Regulatory Obligations

• Complying with Anti-Money Laundering (AML) regulations
• Monitoring and reporting suspicious activity
• Disclosing information in compliance with legal notices or court orders

Your information is stored in encrypted form on secure servers. For active accounts, data is retained for the entire duration the account remains open. Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory obligations.

Once the retention period ends or the data is no longer needed, we securely delete it or transform it in a way that it can no longer identify you in any way.

3kbip never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

5.1 Service Provider Partners

We use trusted third-party services for payment processing, technology infrastructure, and security verification. These partners receive only the information necessary for their specific task and are required to comply with our strict privacy policy.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, government directive, or valid legal demand. In such cases, we will provide only the minimum information necessary to meet the legal requirement.

5.3 Fraud and Abuse Prevention

Limited information may be shared with industry-standard security services to ensure platform security and prevent fraudulent activity.

5.4 Business Transfers

If 3kbip undergoes a merger, acquisition, or restructuring, user data may be transferred to the new entity. In such a case, you will be notified in advance.

3kbip uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform — login sessions, security, and saving preferences.
• Functional Cookies: Remember your language selection and personalized settings.
• Analytics Cookies: Used to understand platform usage patterns — collects anonymous statistical data.

6.2 Cookie Controls

You can disable or delete non-essential cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

As a user of 3kbip, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information in your account be corrected.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: In certain cases, you may request that processing of your data be temporarily suspended.
• Right to Object: You may object to marketing communications or data profiling.
• Right to Data Portability: You may request your data in a structured, machine-readable format.

To exercise these rights, contact our support team. We generally process all requests in a timely manner.

3kbip is a platform for users aged 21 and above only. We do not intentionally collect any information from minors or allow them to create accounts.

We collect date of birth as part of the age verification process at registration. If we identify an account belonging to a minor, that account will be closed immediately and the associated data will be deleted.

To protect your information, 3kbip has adopted industry-leading security measures:

• SSL/TLS Encryption: All data transfers on the platform are protected by 256-bit SSL encryption.
• Data Encryption: Sensitive stored information (passwords, payment details) is kept in encrypted form.
• Firewall Protection: Advanced firewalls and intrusion detection systems are active at all times.
• Regular Security Testing: Our systems undergo regular security audits and vulnerability assessments.
• Two-Factor Authentication: You are given the option to activate an additional layer of security for your account.
• Limited Access Policy: Only authorized personnel have access to the data they need.

While we always strive to ensure the highest level of security, no method on the internet is 100% secure. In the event of a security breach, we will notify you as quickly as possible.

3kbip may update this privacy policy from time to time as needed. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notice will be displayed when you log in to the platform
• The update date will be noted on this page of the website

Continued use of the platform after a revised policy is published will be taken to mean that you have accepted the new policy. For significant changes, we may seek your explicit consent.

If you have any questions, concerns, or requests about this privacy policy, please contact us:

We take all your privacy-related requests seriously and try to respond within a reasonable time.